Frequently Asked Questions
Everything you need to know about ABP Concept’s premium watch straps and leather goods.
How do I determine the correct strap size for my watch?
To find your size, measure the distance between the lugs of your watch case in millimeters. You should also measure the width of your buckle if you intend to reuse it. Our size guide provides detailed instructions for both standard and deployment clasp fittings.
Are your leather products handmade?
Yes, all ABP Concept products are handcrafted in our Parisian workshop. We pride ourselves on traditional leatherworking techniques, ensuring that every strap, belt, and accessory meets the highest standards of luxury and durability.
Do you offer international shipping?
We ship worldwide using premium couriers like DHL and FedEx. Shipping costs and delivery times vary by destination, but most international orders arrive within 3 to 7 business days after dispatch.
Can I request a custom-made watch strap?
Absolutely. We specialize in bespoke creations. You can use our online customizer to select the leather type, color, stitching style, and lining, or contact our team for a completely unique design tailored to your specific timepiece.
What is your return policy for personalized items?
Due to their unique nature, custom-made or personalized products cannot be returned or exchanged. However, standard stock items can be returned within 14 days of receipt, provided they are in original, unworn condition.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are processed through a secure, encrypted payment gateway to ensure your financial data remains protected.